Understanding your Energy Bill

Don’t stay in the dark about your energy bills. Discover helpful tips and essential terms to gain a clearer understanding of your bill!

What to look for!

Major Energy should appear on your utility bill as your electricity or gas supplier.
Keep in mind your bill may look different than our example. You’ll want to look for the supply portion on your bill. Delivery charges, taxes and state specific fees will apply and should be presented on separate lines.

Energy Key Terms:

Deregulated energy empowers consumers, providing the power to choose. In regulated energy markets, your local utility company sells and delivers energy to your home. This usually leads to a monopoly in which the utility is the only provider for a zip code. Deregulation has opened many markets for independent suppliers to compete in and ultimately offer consumers greater plan options. 

Supply charges cover the actual energy used to power your home. Delivery charges are charged separately and cover the infrastructure and operations to deliver energy from source to your residence.

Each of these terms is used by natural gas suppliers to calculate your gas usage and, therefore, determine how much to bill you. Conversion may be required, as some markets have differing default units.

  • Therms to CCF: therms x 1.037= CCF
  • Therms to MCF: therms x 10.37 = MCF
  • CCF to Therms: CCF/1.037 = Therms
  • CCF to MCF: CCF x 10 = MCF
  • MCF to Therms: MCF/10.37 = Therms
  • MCF to CCF: MCF/10 = CCF


Accelerated Switch: Typically takes 3 – 5 business days to become effective.

Delayed Switch: Typically becomes effective by the next available meter read date which can take 2-3 billing cycles.

Feel free to reach out to a customer care agent (1-888-625-6760) if your switch is taking longer than expected. 

The specific period, usually a month, during which energy consumption is measured for billing purposes. Most billing cycles range between 28 to 35 days in length.

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